FREQUENTLY ASKED QUESTIONS

Yes, all of our bookings are private bookings so your group will be the only ones in the room. If you wish to add people to your initial booking, just bring them along and we can take that additional payment once you arrive.

Yes, you can bring along as many people (up to the limit of the room). We can take any additional payment necessary once you arrive.

Yes, just book the room for the number of people in your group. When you get to checkout, you can click on split payment. You can pay for any number of bookings that you choose and then send the link to others so they can submit their payment.

We do not have an age restriction for our in-person traditional escape rooms but remember the younger the child the more assistance they will need in solving the puzzles.

We do have an age restriction for our in-person virtual reality escape rooms. Patrons must be at least 12 years of age.

We recommend that you arrive at least 15 minutes prior to your adventure time. This allows time for everyone to sign the waiver. If you arrive after the adventure begins you are welcome to join the adventure that has already begun. If your entire group arrives late, we will attempt to provide you with the entire 60 minutes. Please note that if necessary for us to keep on schedule your adventure time may need to shortened.

When you book online the waiver will be available to sign. You can also send the link to others in your group so that they can sign ahead of time as well. We also have a digital waiver on our website that you can sign.

Yes, you must have a parent or guardian sign the waiver in order for you to participate. The waiver is available when you book online or you can have your parent or guardian sign the waiver directly from our website.

We do not require adult supervision unless there are minors 10 and under in the room.

We always recommend booking your room in advance so that we can make sure that the adventure is available for you. If you come in without a reservation you risk the possibility that there will be nothing available for you.

We always encourage people to make reservations as soon as they have plans finalized. You are welcome to book the day of the event. It is possible to make an online booking up until 30 minutes prior to the adventure start time.