BROWSE THE FOLLOWING QUESTIONS BELOW ASKED BY OUR CUSTOMERS
-
Yes, all of our bookings are private bookings so your group will be the only ones in the room. If you wish to add people to your initial booking, just bring them along and we can take that additional payment once you arrive.
-
Yes, you can bring along as many people (up to the limit of the room). We can take any additional payment necessary once you arrive.
-
You cannot pay separately if booking online, however we are happy to reserve the room for you and you can pay once you arrive. You are also welcome to reserve the room with at least 1 ticket purchase and we can take payment from the remainder of your group once you arrive.
-
We do not have an age restriction for our in-person traditional escape rooms, but remember that the younger the child the more assistance they will need in solving the puzzles.
We do have an age restriction for our in-person virtual reality escape rooms. Patrons must be at least 10 years of age.
-
We recommend that you arrive at least 15 minutes prior to your adventure time. This allows time for everyone to sign the waiver. If you arrive after the adventure begins you are welcome to join the adventure that has already begun. If your entire group arrives late, we will attempt to provide you with the entire 60 minutes. Please note that if necessary for us to keep on schedule your adventure time may need to shortened.
-
You can go to our website and sign and submit the waiver online.
-
Parents and guardians can go to our website and sign the waiver for any minors.
-
We do not require adult supervision unless there are minors 10 and under in the room.
-
We always recommend booking your room in advance so that we can make sure that the adventure is available for you. If you come in without a reservation you risk the possibility that there will be nothing available for you.
-
We always encourage people to make reservations as soon as they have plans finalized. You are welcome to book the day of the event. It is possible to make an online booking up until 30 minutes prior to the adventure start time.
